All about Social Media Listening and the Reasons to Do It

Imagine a world where business is just easy as a piece of cake. You take a walk in the garden; a business idea pops up in your mind. You launch your product and it’s done. Now, since it is in the market, people buy it. All you have to do is sit near your fireplace and watch your account fill with money. What a wonderful thing it would be! Sorry, to blow the bubble, but it is all fictitious!

 

The real business world is full of challenges, challenges that you can hardly imagine.

You have to put in your best efforts for your business to succeed. At the end of the day, it is the customer who decides which product to buy. So, if you want to up your business by taking the feedback of the customers and catering to their needs then social media listening is the tool. In layman’s terms, social media listening is watching what your present and potential clients talk about you on social media. This can help you to convert this information into smart marketing strategies to enhance your business.

 

By performing the activity of social listening, you can give your current and potential clients what they require. You can also come up with unique ideas and improve your customer satisfaction. Customers usually like it when brands respond. Here are a few reasons to start social media listening.

 

Responding is the way

 

Customers like it when you respond. Customers like their voices to be heard and the best way is to respond. Research says that 85% of people like it when brands respond to their queries. 70% of them like it when brands join them in conversations. Being active and responsive on digital media makes you stand apart.

 

You can track the growth

 

By being an active social media listener, you can track the growth of your brand. When you encounter difficult situations in your business, it is normal to see a heap of negative comments. You can take a note of it through social media listening and also find out if this has reduced the number of followers. If so, you can also think about serious measures to restore the image of your brand.

 

Carve out a new path

 

Being a social media listener helps you carve a new path and explore new opportunities. Too many negative comments or positive comments can help you look for a new possibility. Imagine you run online tutoring and clients complain about lack of attention to every student, you can explore the possibility of extending the number of batches. This way you can provide better quality to customers.

 

Improves your prospects

 

Those who follow you are not just your customers, Some people follow you simply because they like the content. So, being a social media listener helps you to reach far and also acquire new customers. This helps you identify your potential customers and redesign your strategy if required.

 

Some tools to use: Hootsuite, sprout social, HubSpot.

Beutler Ink Also Offers Following Services :

Reputation Management

Monitor Brand Mentions

Mention Monitoring Tool

Hospitality Media Agency

Copywriting Wikipedia

Contact US:

Beutler Ink
Address:D.C, Washington, DC 20009
Washington, DC, Washington

What Makes Mention a Great Social Media Monitoring Tool?

What is Mention? Why should you invest in the Mention monitoring tool? Is it cost-effective? Mention is a popular social media mentions and web monitoring tool. Mention is certainly worth your money since it offers many advanced features. It will help users to generate leads and build relationships. It can help to maintain and protect the reputation of users as well. Let’s know more about Mention and what makes it worth exploring.

What Is Mention?

Mention is a social media monitoring tool. From the name itself, you might have realized that it helps to monitor the web and social media. By using this tool, you will be informed when someone will use your brand, your name, or your targeted keywords online. It can be perfect for beginners since it comes with an easy to use to interface.

Mention monitoring tool will spot when somebody will mention your brand or your name instantly. You can go for instant notifications or daily summary depending on your convenience. Mention will help you with daily summary alerts on any specific day. You can track the people and know what they are saying about your brand online. When someone will have any negative review, you can respond immediately to win the trust. Yes, you can track your competitors as well. All these are going to make a difference for sure.

What Are Mention’s Plans?

Mention is known for offering a cost-effective solution to its users. You can go with the free version. The free version will enable users to track around five hundred mentions for a month with up to three search terms. If you are interested to use advanced features, you can consider Solo Plan. You will have to spend $29 per month. It is reasonable compared to its competitors.

The plan will enable users to track up to 3,000 mentions every month. They will also be allowed to get two basic alerts. It can be perfect for single users. However, if you have a small business, you can go with the Starter Plan. It will cost you $99 per month. It will enable you to get five basic alerts with 5,000 mentions. Another benefit is three users.

In addition to the above, you can access the sentiment analysis and dashboard. You can also access an influencer’s dashboard with the Starter Plan. If you have a large business, you can talk to the Mention to know more about the Custom Plan. They can design the solution depending on your unique requirements.

What Makes Mention Worth Your Money?

  • Enables users to set alerts for the brand, competitors, or targeted keywords
  • Mentions from a variety of platforms that include Facebook, Twitter, blogs, and forums
  • Both free and paid versions are available
  • Custom plans to meet the specific needs of users
  • Important alerts will be highlighted
  • Enables users to do some actions on given alerts
  • Easy and effective monitoring via different ways

The Mention monitoring tool is a comprehensive monitoring tool designed to help users to track those who talk about them and their brands online. There are different types of plans to meet the different needs of users. You can use the free version as well.

Beutler Ink Also Offers Following Services :

Best Wikipedia Editors

Digital Listening

Hospitality Media Agency

Reputation Management

Contact US:

Beutler Ink
Address:  D.C, Washington, DC 20009 Washington, DC, Washington